New to fishing in the last 12 months I consider myself enthusiastic but not among the enthusiast grade.. Having lived in Port Stephens for 10 years now I only came across Matt and Ross at Duff’s in the past 4 months. The guy’s have helped me with gear, rigging, the when and the where, and indeed the how (and at far less cost than local competition). It’s made the experience for me more than I could have hoped for with each trip seeing more results. A really key item that I believe has helped is the quality of the bait I get from the Gents and just as importantly, who’s biting what when I come in to top up my bag (I’d never buy bait anywhere else again). They’ve been kind enough to stick around after hours to help me out with understanding my target or if I’m running a little behind time to grab something for the evenings catch with a simple phone call. They’ve happily placed that hard to find item on order for me that other larger shops happily show you back to what they sell, and not once have they tried to sell me something I didn’t need or that wouldn’t work from their own experience. I consider myself lucky to have them available to me and would recommend them to anyone from first time fisherman to serious anglers.